Popular FAQ

Below is a list of our commonly asked questions. If you can’t find an answer to your question below, give us a call!

DNS Servers

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How do I get connected?

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E-mail Server Settings

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What happens if I go over my monthly quota?

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Does Beam Internet work on phone lines or Satellite?

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Can I Keep My Old Email Address?

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How long does it take to get connected to Beam Internet?

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Do I need to a router or modem?

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CYBER SAFETY - WAYS TO KEEP YOUR FAMILY SAFE ONLINE

Staying safe online is important for kids, teenagers and even adults. No matter what your age or where you live, there are steps you can do to stay safe onine.

Cyber Safety Colouring Competition

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Kids & Technology – What is a good age to get a smartphone or tablet?

Children often have access to devices, including smartphones, from a very young age. Whether it’s watching their favourite program through streaming services on your phone, using educational apps or simply viewing photos with you and the family, they are engaging with devices in one form or another.

But when is my child old enough to be given their own device?

The right age for your child will depend on their level of maturity. It’s worth asking yourself the following questions before handing over a digital device.

See the questions to ask on this handy online family safety information sheet.